Customers can expect "glitches" for the first few months when they try to sign up for the new health care exchanges, President Barack Obama explained. Some early reports suggest his prediction is correct. As the system went live Tuesday morning, some have had difficulty signing up for the new insurance coverage.
"In the first week, first month, first three months, I would suspect that there will be glitches," Obama said in an NPR interview that was recorded Monday and aired Tuesday morning. "This is 50 states, a lot of people signing up for something. And there are going to be problems. And I guarantee you, there will be problems because we've got precedent. When Massachusetts, just one state, set this up, it took quite a long time. It took several months before everything was smoothed out. Of course, the same was true with Medicare and Social Security and every other social program that we've set up, the Children's Health Insurance Program."