Microsoft has received multiple complaints about the new Battlefield 4 DLC, Second Assault, not being available for Xbox One owners with Battlefield Premium.
Polygon reports that Second Assault contains four Battlefield 3 maps and is exclusive for people with the Premium account, for only two weeks. Users who have tried accessing the DLC are faced with error messages and a listing of "null data" when trying to login.
"I know some of you have said already that it is being looked into, I wanted to just confirm that for you so you guys have a blue [staff] post to refer to," EA_Rick wrote in a statement. "Right now all I can say is that we are aware of this issue and are currently investigating this with Microsoft. Once we have some more details I'll be sure to let you know."
In other news for the game, developers, DICE released a patch for Battlefield 4 last week that will fix bugs and crashes on the PlayStation 4 version of the game.
DICE said the update "should further decrease the amount of crashes and increase the overall stability of the game."
This patch will fix crashes that happen when changing weapons and maps, according to Polygon. It will decrease the chances of a corrupt save file, single-player campaign crashes, connection errors for PlayStation Plus, and better performance when shooting destroyed Levolution objects.
"We will continue to increase stability going forward, stay tuned," read a post from DICE. The company recently said they are not proud of the launch problems the game had and are vowing to make the game perfect.
DICE will be giving back to gamers who bought the title and will reward them for sticking with the game. From Nov. 28 to Dec. 5, they will be offering double XP to all multiplayer matches. On Dec. 5, they will introduce a special M1911 pistol scope, which was originally an exclusive for the game's developers.
Battlefield 4 was released on Oct. 29 for the PS3, Xbox 360, and PC, the PS4 on Nov. 15, and the Xbox One on Nov. 22.