Apple is offering iPhone 4S customers who did not get a chance to buy AppleCare + an opportunity to add the extended warranty to their smartphones.
The warranty has been set in place especially for iPhones and must be bought at the time of the iPhone’s purchase, according to Apple.
However, a number of customers who pre-ordered the iPhone 4S on Oct. 7 reported not being able to purchase the warranty at the time they pre-ordered their smartphone.
Apple is giving customers who pre-ordered an iPhone 4 or iPhone 4S during the Oct. 7 pre-order time until Nov. 14 to buy AppleCare + and get the two years of extended coverage that the warranty offers.
Customers who pre-ordered their iPhones from Apple's online store received an email from the Apple Online Store Team detailing how they can go about getting AppleCare + for their iPhones.
"We would like to let you know that every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from the original purchase date of your iPhone and adds up to two incidents of accidental damage coverage, each subject to a $49 service fee," the email said.
"We noticed you weren't given the opportunity to add AppleCare+ to your iPhone. If you would like to extend your coverage for only $99, please reply to this email."
In addition to two years of coverage, AppleCare + customers can get coverage for up to two incidents of accidental damage. Any incidents reported under AppleCare + will also incur a $49 service fee.
Reports have indicated that Apple has established the AppleCare + warranty to do away with an untold custom of Genius Bar associated waving the $199 out-of-warranty replacement fee for damaged iPhones.
A source at an Apple retail store told MacRumors that this was often done as a “one-time exception.”