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Wed, Nov. 13 2013 10:25 AM EDT

Loss of Medical Care Leads to Unsympathetic Apology

By Marilyn M. Singleton
In Law and Order re-runs after some tragedy has occurred, prior to grilling the victim's family the police officer quickly states the obligatory phrase, "I'm sorry for your loss." It is sterile, meaningless, and as heartfelt as the streaming digital "Thank you" at the automated gas pump. (A link to this page will be included in your message. )

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