Nintendo Switch Left Joy-Con Desync Issue: Existing Units Can be Fixed; Problem Won't Persist on New Stocks
Nintendo maintains that gamers who plan to buy the Nintendo Switch should not hesitate to do so because the known left Joy-Con controller desync issue is promised to not exist on fresh units while the earlier batches can be easily fixed.
Recently, Nintendo of America reached out to news outlets to reiterate that the reported desync problem is not an issue with the design (thus, a product recall is unnecessary) but a mere "manufacturing variation."
In a statement provided to the press, Nintendo of America said, "There is no design issue with the Joy-Con controllers, and no widespread proactive repair or replacement effort is underway."
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"A manufacturing variation has resulted in wireless interference with a small number of the left Joy-Con," the company further explained. Nintendo of America is confident that the desync problems will no longer be an issue for early and new Nintendo Switch owners since "the manufacturing variation has been addressed and corrected at the factory level."
In the same statement, Nintendo of America claims that they have already devised a way to fix the early batches of Nintendo Switch affected by the desync problems. However, the company also recognized the possibility that several other factors can cause the signal interference on the left Joy-Con controller.
Meanwhile, a CNet report attested that Nintendo can fix the desync issue in "under a week." The problem was addressed by simply adding "conductive foam" that has been incorporated with nickel or copper (or both) that is expected to deal with the signal interference issues.
In the end, Nintendo encourages Switch owners who will come across the Joy-Con controller desync issue to immediately communicate with the company's customer support team so they can quickly determine what the necessary fix is.
Once a hardware tweak is needed, affected owners can send their Nintendo Switch consoles to the company and the application of the fix or adjustment is free of charge. While the CNet report said their fixed Nintendo Switch was returned in under a week, Nintendo maintains that the "repair timing may vary by region."
