iPhone 6 Plus Camera Problems News: Apple To Replace Blurry iPhone 6 Plus Cameras
After almost a year since Apple released the iPhone 6 Plus in the market, the company has finally admitted that some of the phones they sold had defective cameras. According to a Tech Times report, Apple made an announcement on its website that it is launching a program to replace iPhone 6 Plus units that have indeed blurry photos due to the faulty iSight cameras.
In the announcement, the company claimed that the number of units with defective cameras account were only "a small percentage," and these units were only sold between September 2014 until January 2015. The company has a list of serial numbers for these defective units. Beyond this time, the iSight cameras that came with the iPhone 6 Plus were already up to standard.
Users who have purchased such units first need to check if their unit's serial number is included in the list. By going to the Apple support website and entering their serial number in the online tool, users can check if indeed their iPhone 6 Plus is eligible for free repair of the iSight camera. Their device's serial number can be found by going to Settings>General>About on their phones.
Once they have confirmed that their device is included in the recall, users can have their device brought to an Apple-authorized service provider or the Apple Retail Store. They can also contact Apple's technical support to arrange for exchanging their phones. Carriers are not capable of replacing or repairing cameras however.
Apple however is reminding users to make sure that their iPhone's screens must not be cracked if they want their camera replaced. Cracked screens must first be repaired before the iSight camera can be replaced. Another reminder issued by Apple is about backing up the data on their iPhones through iTunes or iCloud before they have their device's camera repaired.
