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Yes, it’s possible to connect with the people who drive you crazy. Here’s how

Unsplash/ Julien L
Unsplash/ Julien L

She had a way of asking questions that felt like walking into a spiderweb.

Every Tuesday night, students packed the student center at Northern Illinois University for a Bible study I led. Real conversations, real questions, real people. Out of that group grew something rare: genuine friendship that outlasted the semester, the campus, and the easy proximity of college life.

One of those friendships, though, almost didn’t survive me.

There was a woman in that group whose questions had a particular quality to them. She’d ask things in a way that made me feel like every answer I gave was being held up to a light, examined, turned over. I started calling them spiderweb questions. By the time you realized you were in one, you were already stuck.

She got on my last nerve.

I tell that story now because I think most of us are living inside a version of it. We are surrounded by people whose questions, whose politics, whose way of moving through the world makes us want to create distance. We have refined the art of the quiet exit: the unfollowed account, the unreturned call, the Thanksgiving table carefully reorganized to avoid certain conversations. We have given ourselves permission to call this wisdom. We call it protecting our peace.

But I’ve come to believe that what we’re often protecting is not our peace. It’s our wounds.

Here’s what I didn’t know about myself back then: my father and mother had asked questions the same way. Growing up, a simple question from them could make me feel like I was on the witness stand. I didn’t like that feeling, and I carried it into adulthood without ever really examining it.

So, when this woman in my Bible study asked her spiderweb questions, she wasn’t creating that feeling in me. She was stepping on something already there. Something old. Something I hadn’t touched in years.

I didn’t figure that out right away. It took a divorce, some years of distance, and a different version of the same situation to show me what was really going on.

After my divorce, I started dating again. I knew this woman, my friend from the Bible study group now years removed from NIU, wouldn’t exactly approve of who I was seeing. So, I did what felt easier. I pulled back. Stopped calling. Made myself scarce.

One day she reached out. Asked how I was doing, where I’d been. I tensed up immediately. “Here we go,” I thought. “The spiderweb questions. She’s fishing for information about the relationship.”

Then she said something that stopped me cold. She told me that she and her husband had genuinely missed me and my children. That was it. No trap. No interrogation. Just two people who loved us and noticed we were gone.

I sat with that for a long moment. And I started asking myself: why did I tense up? What did I think I needed to hide? Why did her questions make me want to run?

That’s when I realized I had felt this before. Not here, not with her, but somewhere much earlier. The feeling wasn’t hers to claim. She was only tripping over a wound I had not healed.

Scripture doesn’t let us stay comfortable in our distance from difficult people. Jesus had a habit of walking straight toward the ones everyone else had categorized as too complicated, too contaminated, too far gone. The Samaritan woman at the well. The tax collector up in the tree. The disciples themselves, who spent three years misunderstanding him, and He kept showing up anyway.

What He modeled was not tolerance. Tolerance keeps its distance while staying in the same room. What He modeled was curiosity: a genuine desire to know what was actually going on beneath the surface of a person’s life. Even when, maybe especially when, that person made things hard.

There is something that happens to us when we lean into a hard relationship instead of leaving it. We find out things about ourselves that comfort could never teach us. The friction is not a flaw in the process. The friction is the process.

So, what does this actually look like when someone is making your jaw tighten?

First, before you manage the other person, get curious about your own reaction. Not their behavior. Your reaction. Ask yourself where you’ve felt this before. That specific kind of irritation, that specific kind of defensiveness, usually has an address. It lives somewhere in your history. The other person may have knocked on the door, but they didn’t build the house.

Second, stay long enough to find out what’s actually true about them. The story we tell about difficult people is almost never the whole story. My friend wasn’t trying to trap me. She was trying to find me. I would have missed that entirely if I had followed my first instinct.

That woman is now the godmother of my three grown children.

That’s not a neat ending to a story about conflict resolution. That’s what becomes possible when you refuse to let a wound make your decisions. That’s what leaning in instead of leaving actually costs, and what it returns.

We are living in a moment that is selling us a very expensive lie: that the people who make us uncomfortable are the problem, and that removing them from our lives is the solution. But a disconnected people is an easily robbed people. We lose something we can’t get back when we keep choosing the clean exit over the hard conversation.

I was the problem. Not her. Me.

What if the difficult person in your story is not them?

What if it’s you?

James Borishade (PhD, Christian Bible Institute and Seminary) is the CEO of Circle Urban Ministries in Chicago. His work focuses on relationships, reconciliation, identity, and the imago Dei, drawing from research and practical experience to foster understanding and healing. He is the author of Connecting Across Differences: Skills for Healthy Communication at Work and Home. James lives in Chicago with his wife, Dominique, and their children. Learn more at borishade.com.

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